Cancellation & Refund Policy
How cancellations, rescheduling, and refunds work on Unitvara bookings.
1. Advance Payment
Bookings are locked with an advance payment of 10% of the total package cost. This advance secures your booking slot and allows our team to begin arranging flights, hotels, and vehicles on your behalf through our business travel accounts.
2. Cancellation by the Traveler
- More than 21 days before departure: Advance amount is refundable after deducting a nominal processing fee, subject to hotel/vendor cancellation terms already committed on your behalf.
- 7–21 days before departure: Advance amount is non-refundable but may be adjusted toward a future trip within 12 months, subject to vendor policies.
- Less than 7 days before departure, or no-show: No refund, as hotels and vehicles are typically non-cancellable at this stage.
3. Cancellation by Unitvara
In the rare event we are unable to operate a confirmed package due to circumstances beyond our control (natural calamity, government restriction, etc.), we will offer a full refund of amounts paid or a reschedule at no extra cost, as per your preference.
4. Refund Timelines
Approved refunds are processed within 7–10 business days to the original mode of payment.
5. Partial Cancellations (Group Bookings)
For group bookings, if one or more travelers cancel while others continue, per-person pricing may be revised based on the new group size, as most packages are priced on a per-person, shared-occupancy basis.
6. Requesting a Cancellation
All cancellation requests must be sent in writing via WhatsApp to +91 7014156749 or email to contact@unitvara.com, quoting your booking reference.